ccvv66 Privacy Policy

Depending on your interaction with ccvv66, we may collect the following types of personal information:

• Identity information: Name, username, date of birth, and national identity details (applicable for age verification).
• Contact information: Email address and mobile number.
• Financial information: Deposit and withdrawal transaction records, payment method type (bKash, Nagad, Rocket, Upay), and associated account identifiers.
• Technical information: IP address, browser type and version, device type, operating system, and session logs.
• Usage information: Which games you have played, betting history, participation in competitions, and duration of time spent on the platform.
• Communication records: Details of messages and complaints sent via our live chat support or email.

We collect only the information that is reasonably necessary for providing services, managing accounts, and fulfilling legal obligations.

ccvv66 collects information about you in the following ways:

• Directly provided information: Information you provide directly by filling in registration forms, completing account verification, and through support chat.
• Automatically collected information: Collected automatically through cookies, pixel tags, and similar technologies when you visit our website.
• Transaction information: Information automatically recorded from deposit, withdrawal, and betting activity.
• Information from third parties: Information received through payment processors or identity verification services.

ccvv66 uses your personal information for the following legitimate purposes:

• Account management: Creating, verifying, and maintaining your ccvv66 account.
• Service delivery: Operating all core services including betting, gaming, and processing financial transactions.
• Customer support: Responding to your complaints and questions through our 24/7 live chat and email support.
• Security and fraud prevention: Detecting and preventing unauthorized access to accounts, fraud, and suspicious activity.
• Legal compliance: Maintaining records required under applicable laws and regulations and providing information to authorities upon request.
• Responsible gaming: Monitoring user gaming activity and providing responsible gaming support where needed.
• Platform improvement: Analyzing usage information to improve the quality of our services.

ccvv66 has adopted industry-standard technical and organizational measures to protect your personal information:

• SSL encryption: All data transmitted on our website is encrypted using SSL (Secure Sockets Layer) technology, making it impossible for third parties to intercept.
• Secure server infrastructure: User data is stored in secure data centers with both physical and digital security measures in place.
• Access controls: Only authorized personnel who require access to perform their duties can access personal information.
• Regular security reviews: Our systems and processes are regularly reviewed to identify security vulnerabilities.
• Password protection: User passwords are stored in hashed form — they are never stored in plain text.

However, transmission of information over the internet may not be completely secure. We make every effort, but we cannot guarantee the complete security of transmission.

ccvv66 does not sell personal information to any third party. However, information may be shared in the following limited circumstances:

• Service providers: Third parties engaged for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management — who operate under strict confidentiality agreements.
• Legal authorities: To the relevant authorities where disclosure is mandatory under a court order, investigation, or applicable law.
• Business transfers: To a successor entity in the event of a company merger, acquisition, or asset sale, subject to the same privacy protections.
• With your consent: In any case other than those stated above, only after obtaining your explicit consent.

Cookies and similar technologies are used on the ccvv66 website. The types of cookies and their purposes are described below:

• Essential cookies: Required for the basic functionality of the website, such as maintaining login sessions. Disabling these will prevent the site from working properly.
• Functional cookies: Used to remember your preferences and settings, such as language preference or game lobby layout.
• Analytics cookies: Used to analyze usage of our services and make improvements. This information is analyzed in aggregate.
• Security cookies: Used to help prevent fraud and cyberattacks.

You can control cookies by changing your browser settings. However, please note that disabling certain cookies may limit the functionality of the platform.

How long ccvv66 retains your personal information is determined by the following policy:

• Account information: All account information will be retained for as long as your account remains active.
• Financial transaction records: Financial transaction records will be retained for a minimum of 5 years as required by law.
• After account closure: After an account is closed, the minimum information necessary to fulfill legal obligations and resolve disputes may be retained for a specified period.
• Usage logs: Technical logs are generally retained for up to 90 days.

After the time periods stated above, information is securely deleted or anonymized.

As a user of ccvv66, you have the following rights:

• Right of access: The right to know what information we hold about you and to receive a copy of it.
• Right to rectification: The right to request correction of any inaccuracies or errors in your stored information.
• Right to erasure: The right to request deletion of your personal information in certain circumstances (subject to legal retention obligations).
• Right to restrict processing: The right to request that the processing of your information be limited in certain cases.
• Right to data portability: The right to receive your information in a structured, commonly used format.
• Right to object: The right to object to processing carried out on the basis of legitimate interests.

To exercise these rights, please contact us at [email protected] or use our 24/7 live chat support.

ccvv66 strictly does not provide services to anyone under the age of 21. Our age verification policy is as follows:

• At the time of registration we verify your age and prevent anyone under the age of 21 from creating an account.
• If we become aware that a minor is using our platform, that account will be immediately closed and all associated information will be deleted.
• We do not intentionally collect personal information from any minor.

ccvv66 reserves the right to change, amend, or update this privacy policy at any time. In the event of changes:

• The "Last updated" date at the top of the policy will be changed.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after the updated policy is published will be considered your agreement to the new policy.

Therefore, visit this page regularly and stay informed about the latest version.

This privacy policy and any disputes arising under it will be governed by applicable international data protection standards and relevant regulations. We place the highest importance on users' right to privacy and, in the event of any dispute, prioritize resolution through dialogue and arbitration.

If you believe we have violated this policy, please contact us directly first — we are committed to working with you to resolve any concerns.